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LaSer UK shortlisted for The Loyalty Awards

LaSer UK, the Solihull-based provider of card, loyalty and retail finance solutions has been shortlisted for The Loyalty Awards, which celebrates excellence, innovation and best practice within the industry.

LaSer UK has been nominated in two categories for its outstanding partnership work with Department store, Beales, including the award for Best card based loyalty programme and Best coupon or voucher based loyalty programme.

Stephen Hunt, CEO, LaSer UK said: "It's fantastic that our work with Beales has been recognised. Our nomination across two categories is a testament to the success of the scheme that we introduced to Beales, and how well we work with our clients to develop solutions to suit their needs."

"The Beales programme achieved phenomenal results for both our client and LaSer UK, and we are looking forward to the announcement of the category winners."

LaSer UK worked with Beales to introduce a new "Love Rewards" programme to connect with customers and develop long-term profitable relationships. As a result, LaSer UK has been able to use the data collected from customer interactions intelligently to; generate customer insight, and build ongoing value for the customer through personalised offers and rewards.

The "Love Rewards" programme was developed to offer a compelling reason for Beales different shopper types to enrol as members, under-pinned by a generous reward currency and an appropriate set of customer benefits including special offers, promotions and access to priority information about new collections and product ranges. Winners of the 2014 Loyalty Awards will be announced on Tuesday 10 June.

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LaSer UK's new employee learning initiative to benefit almost 70 people in Solihull

LaSer UK, the leading provider of consumer finance based in Solihull, will support 68 employees towards gaining either an NVQ (National Vocational Qualification) or ILM (Institute of Leadership and Management) qualification in the next 18 months.

The initiative will give supplementary training, skills and knowledge to LaSer UK’s operational team members. Employees will receive monthly assessments to review their attainment in areas including customer service, sales, business administration and contact centre. LaSer UK, one of Solihull’s largest employers with over 600 people based at its Chadwick House office, will partner with Intec Business Colleges to deliver this development programme.

Stephen Hunt, CEO, LaSer UK, said, “Ours is a business that has a strong commitment to both investing in the development of its people, and to the community in which we operate. Our new partnership with Intec is the perfect illustration of both of these aspects coming together.

“Our NVQ and ILM schemes provide employees with the ideal opportunity to build on their many talents and complement their existing qualifications. For anyone with an ambition to excel within LaSer UK, we are pleased to offer a development programme that gives people the right foundations for success.”

Darren Bunting, MD, Intec Business Colleges plc comments “Vocational qualifications can aid the growth and development of an organisation’s workforce as well as support individuals in the achievement of their personal goals and aspirations. Working with Laser UK is an exciting prospect and Intec look forward to developing a long and fruitful partnership.’

The new vocational programme marks the latest employment boost for LaSer UK, which last year increased its headcount by over 100 people following a new deal with Asda. Last month, the business also took on its first apprentice, supportive of Lorely Burt MP’s campaign to find work for 100 Solihull young people within 100 days.

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LaSer UK invests in local talent with new apprentice scheme

LaSer UK, the leading provider of consumer finance based in Solihull, has committed itself to the development of young people through its new apprentice programme.

As thousands of young people in the region return to school or embark on further education this month, more organisations recognise that this is not always an option for all. Apprenticeships are increasing in popularity as more young people look to achieve their career goals via an alternative route to university and the benefits for both apprentices and employers are clear.

Understanding apprenticeships can help deliver a motivated, skilled and qualified workforce, LaSer UK has welcomed new apprentice, Luke Harrington, to its IT department as its first ever apprentice. This appointment supports LaSer UK’s ethos of fostering local talent to support young people getting into the workplace with valuable skills and training.

Luke joins LaSer UK from Baverstock Sixth Form, where he studied a two year BTEC course in IT. Luke will be studying for two A-levels in IT and Telecoms whilst working at LaSer UK, which will allow Luke to apply knowledge gained in the classroom to a real life working environment.

Jane Kimberlin, Director of IT, LaSer UK said: "As an innovative business our IT department is a perfect place for Luke to turn the theory learnt at college into valuable experience. I believe as a business we should give young people the opportunity to work, learn, progress and turn their apprenticeship experience into a successful career".

"Through a balance of continued study and real life experience in a commercial environment we hope to kick-start Luke's career in a role that will offer him the chance to work with a team of IT specialists where he can learn and quickly add value. It’s often very difficult for people to get workplace experience and it’s incredibly rewarding to see Luke grow through training and mentoring throughout his apprenticeship."
Luke Harrington, IT Apprentice, LaSer UK said: "The opportunity to work whilst studying is just what I want. Going to university doesn’t guarantee a job so I really wanted to get practical experience. If I had stayed on at college I would have gained two A-levels yet no work experience, but now I will have the best of both worlds."

The apprentice scheme complements LaSer UK's newly launched 'Work Experience Academy' attracting three undergraduates to gain hands on experience for up to three months every summer. This exciting new venture is a natural fit with LaSer UK's 'Make A Difference' programme which combines fundraising, volunteering including fostering links with education from infant and junior schools to Academies and Colleges, as well as other initiatives to support the local community.

Most recently LaSer UK partnered with Birmingham's biggest further education college to create the UK's first ever Professional Services Academy. Through support for students, mentoring and running business lectures and workshop sessions on key business topics, LaSer UK will demonstrate its ongoing commitment to prepare future generations for fulfiling and rewarding careers.

The new apprentice scheme will involve working in partnership with Grace Academy to bring through additional apprentices in other business disciplines, as well as NiTP and other local providers to support the learning and development programmes.
Luke's apprenticeship has helped towards Solihull MP Lorely Burt's target of 100 Solihull young people finding work within 100 days.

Talking about her campaign which begun June 25th, Lorely commented, "I am pleased that one of Solihull’s biggest employers is backing my campaign to create 100 apprenticeships in 100 days. With this new apprenticeship, Luke will get the necessary help to ensure he earns and learns, while LaSer UK will gain a valuable employee. LaSer UK is also well regarded for their charity work and involvement in the local community.".
LaSer UK hopes to offer Luke a permanent role at the end of his 12 month apprenticeship. 

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LaSer UK Reaches Finals of Recruitment Industry Awards

LaSer UK, along with its recruitment partner The Curve Group, has reached the finals of the APSCo Awards in the RPO (Recruitment Process Outsource) of the year category. APSCo is UK's only trade body representing the interests of the UK professional staffing industry and the awards will be presented on October 9th in London, after a final round of presentations to the judges in September.

LaSer UK and The Curve Group had to demonstrate in its application that they had most consistently demonstrated the professional values associated with APSCo membership and the APSCode throughout the past 12 months. The core values are to work with respect, integrity through relationships and thought leadership, which in turn will create successful businesses.

Marilyn Davidson, Director of APSCo comments; "Once again, we have been overwhelmed by both the volume and quality of entries this year. Consequently, I expect it to be challenging for our judges to decide on the winners - it was certainly very tough for them to pick the shortlisted companies. All of our finalists have shown a real commitment to the ethos of APSCo and have demonstrated real excellence - they should all be extremely proud of their achievements."

Lynda Brennan, HR Director, LaSer UK comments; "We are delighted that along with our partners, The Curve Group, we have been shortlisted for these awards. Gaining the recognition from this important association is crucial for our business as it is our people that make LaSer UK so successful. We are also delighted to see that The Curve Group have been short-listed in a second category too as Recruitment Company of the Year."

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LaSer UK Supports Age UK Solihull at Pearl Ball

 LaSer UK joined other local businesses in helping Age UK Solihull raise over £13,500 at the charity’s 30th anniversary ball.

The Pearl Ball took place at The St John’s Hotel during the summer with more than 360 guests in attendance, including the Mayor of Solihull, Councillor Joe Tildesley.

Emily Cooper, Fundraising Manager, Age UK Solihull, said, “We are absolutely thrilled to have raised so much money for local charities. The money raised will make a huge difference to many charities in the borough, including Age UK Solihull.”

LaSer UK was joined by a host of businesses from across the region’s business and voluntary sectors. All enjoyed a ‘pearl’ themed menu, entertainment from a magician and local band.
As well as the Mayor, who has chosen Age UK Solihull as one of his nominated charities for the year, there was another guest of honour – Tom Lackey, who, at 91, is the world’s oldest wingwalker, and is also one of Age UK Solihull’s ambassadors.
Sandra Bickerton, Corporate Social Responsibility sponsor at LaSer UK said, “It’s been quite a year for our Make A Difference programme already, with our cyclists and Three Peaks walkers really working hard to raise funds for our local charities. As we celebrate our 40th year we were really keen to be involved in supporting Age UK Solihull’s Pearl Ball, and were delighted to see that other businesses within the region were keen to support such a wonderful charity.”

The Pearl Ball was part of Age UK Solihull’s 30th anniversary programme of fundraising events. It is also running a Pearl Donor Appeal, which asks people to sign-up to donate regularly just £30 a year – or £2.50 a month – to raise vital funds for the charity.

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LaSer UK partners with Greater Birmingham Professional Services Academy

As a finance specialist, our focus is to provide an environment for the younger generation to gain experience in a working environment.

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